Customer service hours
Monday to Friday: 0700 - 1530 PST
Closed on weekends and public holidays.Prefer a quick message?
Use our contact form and we’ll get back to you within one working day.
Questions about your order?
Please include your order number and the email address used at checkout so we can help you faster.
Frequently asked questions
Here are some common questions about Next.
Do you offer free shipping?
Yes, we offer free shipping on all orders over $24 within the Lower 48. For international orders, shipping costs are calculated at checkout based on your location.
Can I track my order?
Yes, once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
